Erasa Privacy Policy

1、INTRODUCTION

We at Erasa and its national sites (collectively “Erasa”, the “Platform” or “we”) recognize the importance of privacy and confidentiality of personal information.  Erasa is a website and tool that protects Spicy creators and original works worldwide, providing leak monitoring, search engine listing removal, or hosted website removal services.

This Erasa Privacy Policy (“Privacy Policy”) sets out how we collect, process and disclose information in connection with the operation of the website  for visitors (i.e., non-registered Platform Users) and the Users based outside of Canada (“you”) including personal information about the visitors and, representatives and employees of the Users.  

2、DETAILS OF DATA PROCESSING

We use your information to verify your eligibility to register as a Erasa.User in accordance with our terms of use; and set up/administer user accounts, such as providing log-in lDs and developing a Erasa profile.

We use your information to take and handle orders, deliver products and services on the Platform, process payment, provide services , and provide Users with customer service support, such as responding to queries, feedback, and assets under management.

When you use services that require access to contents stored in and/or functions on your devices (including but not limited to assets, certificates, and data), we will use your data to respond to your requests, provide the requested services to you, and improve our services.

We use your personal information to perform research or statistical analysis in order to improve the content and layout of the Platform, and use your personal information to improve the product offerings and services on Erasa.

In certain cases, we collect and use your personal information to proply with laws. For instance, we use your information to verify your identity and conducting security checks.

Information you provide to us

contact information, such as contact/legal representative name, address, phone number of the propany/the contact, email address of the propany and the contact/legal representative, job title and department, ID information.

account information, such as your username、password and your account settings.

in order to facilitate your use of the services available on the Platform (including on mobile-optimized websites and/or mobile applications), we may request for access to, and you may provide us with, contents stored in your devices including but not limited to contacts in address book, photos, videos and/or other files.

From time to time, we may also collect information about the existing and prospective users, during industry events and/or other functions, including representative contact names, addresses, phone numbers, fax numbers and email addresses.Display existing users' brands, cooperation information, etc.

Information that we collect automatically

device information, such as the type of device you use, unique device identification numbers, IP addresses, browser type, browsing patterns, advertising identifiers and other types of identifiers.

online activity information, such as page views and searches, information about content that has been viewed and/or downloaded, information about your activity on a page or screen, access times and duration of access, and other details of how you have interacted with our Platform.

location information, such as your general geographic location, and, with your permission, the approximate location data of your mobile device.

other information, such as statistical information about the Platform and visitors to the Platform including, browser software, operating system, software and hardware attributes, number of sessions and unique visitors.

information about your interactions with products and services offered by our group companies and affiliates.

Additionally if you make a purchase or attempt to make a purchase through the Site, either from the Site or a third-party, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, ), email address, and phone number. We refer to this information as “Order Information.”

3、DISCLOSURE OR SHARING OF PERSONAL INFORMATION

We may disclose (or provide access to) personal information to the following categories of recipients:

Our companies and affiliates and/or their designated service providers that work with us to provide processing services such as software, tools, systems and messaging services for purposes described in this Privacy Policy.

Third party business partners and service providers engaged by us or working with us to assist us to provide services to you or who otherwise process personal information for purposes described in this Privacy Policy.

External professional advisers, law enforcement agencies, insurers, government and regulators and other organizations where it is necessary to comply with applicable laws or to exercise, establish or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer.

4、RETENTION

We retain your personal information as long as we have an ongoing legitimate business need to do so, for example to provide services or products to you, or as required or permitted by applicable laws.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

5、YOUR RIGHTS

The right to access, correct, update or request deletion of your personal information.

The right to object to processing of your personal information when it is based on our legitimate interests, and separately the right to object to direct marketing

The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information.

If we have collected and process your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Information that we collect automatically

6、MINORS

The Platform is intended for adults. Our Platform is not directed to and we do not intend to, or knowingly, collect, or solicit personal information online from Users under the age of 18 ( “Minors”).

We do not intend to sell any of our products or services to Minors. If a Minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information.

7、SECURITY MEASURES

We implement appropriate technical and organisational measures to prevent unauthorized access to the Platform, to maintain data accuracy and to ensure the correct use of the information we hold.

For registered Users of the Platform, some of your information can be viewed and edited through your account, which is protected by a password. It is your responsibility to keep your password secure and confidential. You must not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organizational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

8、CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time including in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to notify you, consistent with the significance of the changes we make. We will obtain your consent if and when we materially change this Privacy Policy in a way that reduces the protection of your personal information collected in the past. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Platform. Once posted on the Platform, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

9、HOW TO CONTACT US

And if you have any requests, questions or concerns about our use of your personal information and this Privacy Policy, you can contact us.